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Outbound Teleservices

 

Outsourcing outbound sales and lead generation allows businesses to quickly supplement or replace internal call center resources. Avoid continual staffing training and equipment costs by letting us do the work. Cascade Callworks has been obtaining new orders and generating leads for its clients since 1998.  

We provide the following outbound teleservices:

lead generation
order generation
outbound customer service
surveys
customer retention programs (welcome and anniversary calls)
automated outbound voice messaging (message broadcasting)

Capabilities

We have over 130 teleservice representatives and 108 state-of-the-art call stations.  We have a custom-built, Windows-based lead management system that allows customizable reports.  

Our workforce is second to none and dedicated to the clients that we serve.

We are able to handle any project 24 hours a day. 

 

Reference Accounts

Our current and past customers have provided us with very good feedback and are willing references.  References are available on request.