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Inbound Teleservices


Inbound outsourcing allows businesses a way to quickly supplement or replace internal customer service and order entry call center resources.  Quickly growing businesses may need to outsource some of their inbound calls to keep customer satisfaction high or may need to reduce the cost of their own underutilized call center.  Cascade Callworks has been providing these services for its clients since 1998.  

We provide the following inbound teleservices:

customer care
order taking and fulfillment
overflow call handling
technical support
internet and email support

Every client need is different, and we would like to hear from you to discuss how we may partner with you in providing world-class inbound services for your company.