Cascade Callworks provides both inbound and outbound teleservices. 

Outbound Teleservices

Outbound teleservices include lead generation, order generation, outbound customer service campaigns, surveys, customer retention programs (welcome and anniversary calls), and automated outbound voice messaging (message broadcasting).

Inbound Teleservices

Inbound teleservices include inbound customer care, order taking and fulfillment, overflow call handling, technical support, etc.

Do Not Call Data Scrubbing 

Cascade Callworks has developed an application that will scrub your company's lead lists against common Do Not Call lists such as the National Do Not Call Registry, state DNC lists, your current customer or internal Do Not Call lists and the DMA telephone preference list.  This service helps keep your company in compliance with state and federal Do Not Call regulations.